SAP

There were situations where truly excellent photos never made it to the printers because only a small percentage of the staff knew of their existence. For all of the above reasons, glaskoch began their quest for an appropriate digital asset management software. Their search led them to 4ALLPORTAL working out of Gütersloh.

With a so-called ‘e-ticket’, we can make selected assets available to customers in multiple formats and for a limited period of time. For us, it is important that our customers don’t have direct access to our media database

At the end of the day I was most impressed by the software’s flexible customization options. They really helped me to optimize my workflows.

In the past, people stored a RAW format on their PC, developed a TIFF or PSD from that, then stored that on the server. But people also sometimes kept the RAW file, made a JPEG out of it, and then stored the RAW, the JPEG and the TIFF. Now there is only one original, which can be downloaded in various formats using download profiles.

We have already received a great deal of positive feedback on the 4ALLPORTAL DAM: Our in-house colleagues praise the system thanks to the great user experience and seeing their actual workload reduce. Our marketing and graphics department alone saves about 20% time since data can now be found quickly by colleagues thanks to the excellent search function. As a result, the phone rings less and fewer support queries are landing in inboxes. And local dealers and window manufacturers are also just as enthusiastic: Finally, there’s no need to constantly send e-mails back and forth, and they can find their assets in a modern system.

For us, this is tantamount to a quantum leap in our workflows: Inefficiently handling assets and metadata cost us a great deal of time and caused no end of stress. That is now a thing of the past since combining 4ALLPORTAL and the programming software. When you consider how central the topic of image data management has become for TV broadcasters and that we are now able to cut our working time by around 30% in this regard, we have taken a huge step forward in digitization.

It might take me fifteen minutes if I’m demonstrating the functions to someone. Otherwise, the only thing that helps is trying things out and asking questions. If we ever have questions, we get straightforward help. They’re very nice and quite patient.

Rights sharing has also become much more efficient with 4ALLPORTAL. The same is true for agency access. Now we can quickly exchange assets with people outside the system. And we now have much closer collaboration with agencies and external retouchers.”

I have a feeling that there is a willingness to work together long term on both sides. 4ALLPORTAL is not a provider that tells you to submit a ticket when you have a problem, and then takes three days to handle it because nobody cares.

4ALLPORTAL help us structure our media data and manage it from a central location. The software is well-designed and very user-friendly, and the service was always professional. 4ALLPORTAL always had expert answers to our trickiest questions and problems. If we had to do it all again, we would still choose 4ALLPORTAL!”

We were looking for a product that’s fast, can be connected directly to InDesign and isn’t licensed per user. That’s exactly what we found in 4ALLPORTAL and the DAM module from 4ALLPORTAL. It was also important for us to establish good contact with the provider, so that our product feedback would be taken on board and we’d be treated as more than a number. We found this and more in 4ALLPORTAL.

The 4APPs also enable us as 4ALLPORTAL partners to easily integrate a 4APP into the Digital Asset Management or to install a Product Information Management. Simply great!

At the end of the day I was most impressed by the software’s flexible customization options. They really helped me to optimize my workflows.

4ALLPORTAL help us structure our media data and manage it from a central location. The software is well-designed and very user-friendly, and the service was always professional. 4ALLPORTAL always had expert answers to our trickiest questions and problems. If we had to do it all again, we would still choose 4ALLPORTAL!”

The 4APPs also enable us as 4ALLPORTAL partners to easily integrate a 4APP into the Digital Asset Management or to install a Product Information Management. Simply great!